FAQ
ORDERS AND DELIVERY
We ship orders within 24-48 hours. Delivery within the Czech Republic takes 2-3 business days. We ship via trusted courier companies. We cooperate with DHL, DPD, DPS, Zásilkovna.
We accept the following payments:
Bank Transfer
Credit Cards (Visa, MasterCard)
Online Transfers
Yes, all orders require age verification. Please have an ID document ready upon delivery.
PRODUCTS AND QUALITY
All our products have:
Laboratory Purity Certificate
Documentation of Origin
Detailed Composition Analysis
All products are legal in the Czech Republic.
We recommend:
Storing in a dry place
Room temperature
Protection from direct sunlight
Keeping out of reach of children
If in doubt, please feel free to contact us; our consultants will help you choose the right product.
LEGAL AND SAFETY
Yes, all offered products are 100% legal in the Czech Republic and meet the requirements of local law. Products are intended for collection/botanical purposes only.
Yes, we use:
SSL Encryption (green padlock)
Data protection compliant with GDPR
Secure servers
Regular security audits
Yes, we process international orders. Before ordering, please familiarize yourself with the local regulations in your country.
RETURNS AND COMPLAINTS
Yes, you have 14 days to return an unused product in its original packaging. The customer covers the return cost.
In case of a damaged shipment:
Take photos of the damage.
Contact us within 48 hours.
We will send a replacement or refund the money.
Via:
Contact form on the website
Email: Daniel@strongstuffcannabis.cz
Phone: +420 733 725 442
DELIVERY AND LOGISTICS
Yes, all shipments are neutrally packaged without any markings indicating the content.
The shipping price may vary depending on the postal company and country. Delivery is free for orders over 100 grams. For smaller orders, the price may vary depending on the weight.
Deliveries are made between 8:00 AM and 6:00 PM, Monday to Friday.
PROMOTIONS AND DISCOUNTS
Yes! We offer:
Discounts for regular customers
Occasional promotions
Wholesale discounts
Yes, we offer special wholesale prices. Please contact us to get access to the business hub.